Work effectively with patients and the multi-professional team.

Domain of Clinical Practice Patient Management
Level Level 1
Special Interest Area Urgent Eye Care
Code UEC1.4
Descriptors
  • Display the professional values and behaviours set out in the GMC’s Good Medical Practice. 
  • Use professional judgement and expertise to apply the principles of the guidance to the various situations faced in practice. 
  • Recognise the limits of own knowledge and competence and work within them. 
  • Recognise the level of supervision commensurate with own training. 
  • Show respect, courtesy, honesty, compassion and empathy for others, including patients, their carers and colleagues. 
  • Recognise and respect diversity and ensure equality for patients, their carers, colleagues and all those involved in patient care. 
  • Reflect on personal behaviour and its impact on other people and the working environment. Include reflection in the professional portfolio. 
  • Respect patient dignity. 
  • Take responsibility for own health and well-being. 
  • Take appropriate steps to protect patients when own health is affected by illness or disability. 
  • Make appropriate reasonable adjustments for patients.  
  • Respect patient confidentiality and be aware of the implications of sharing information and the appropriate circumstances for disclosure of patient information in protecting the individual and society. 
  • Work within appropriate health and safety legislation. 
  • Work within appropriate equality and diversity legislation. 
  • Understand and apply legislation for safeguarding. 
  • Apply the principles of clinical governance and ensure patient safety is paramount in all they do. 
  • Apply the professional duty of candour, demonstrating openness and honesty with patients and employers. 
  • Deliver an honest apology if necessary and offer a clear explanation. 
  • Use reporting tools for clinical incidents including serious incident and never events. 
  • Participate fully in the follow-up of any critical incidents in which they have been involved and learn from them. 
  • Demonstrate safe and effective handover. 
  • Communicate effectively with colleagues in the same and other specialties, and check that information has been understood and actioned. 
  • Understand the impact of human factors in communication, and how to mitigate them. 
  • Write clear letters with diagnosis, treatment and management to patients and other health professionals.  
  • Communicate in a timely manner with colleagues and managers in regard to leave and return to work plans, following local protocols, including immediate communication about sickness absences. 
  • Proactively arrange meeting with supervisors, and attend these meetings. 
  • Be aware of potential and actual conflicts of interest and declare them appropriately. 
  • Obtain feedback from colleagues, including multi-source feedback and use the information obtained to develop clinical practice. 
Method of Assessment
Other information